Privacy Policy

At Novotel Bristol Centre, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and stay at our hotel. By accessing our services, you agree to the practices described in this policy.

1. Information We Collect
We may collect personal information that you provide to us directly, such as your name, email address, phone number, and payment information when making a reservation or signing up for newsletters. Additionally, we may gather non-personal information about your device and usage patterns through cookies and analytics tools.

2. How We Use Your Information
Your information may be used for various purposes, including:

• Processing and managing reservations
• Communicating with you regarding your stay
• Sending promotional materials and updates
• Improving our services and website experience
• Complying with legal obligations

3. Data Sharing and Disclosure
We do not sell or rent your personal information to third parties. However, we may share your information with:

• Service providers who assist us in operating our hotel and website
• Law enforcement or regulatory authorities if required by law
• Affiliates within the Accor group for operational purposes

4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee its absolute security.

5. Your Rights
You have the right to access, correct, or delete your personal information at any time. If you wish to exercise these rights or have any questions about our privacy practices, please contact us using the information provided below.

6. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page, and we encourage you to review it regularly.

7. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please reach out to us at:

Address: Victoria Street, Bristol, BS1 6HY, United Kingdom

Thank you for trusting Novotel Bristol Centre with your personal information. We are committed to ensuring your privacy and enhancing your experience with us.